IGNOU Helpline Number 2025: Indira Gandhi National Open University (IGNOU) is one of the largest open universities in the world, providing quality education to millions of students across India and abroad. With a vast network of regional centers and study centers, IGNOU ensures that students receive the necessary support throughout their academic journey. However, students often need assistance with various queries, including admissions, assignments, exams, results, and technical issues. To address these concerns, IGNOU provides a comprehensive helpline system.
This article provides complete details about the IGNOU helpline numbers for 2025, including contact details, email addresses, regional center support, and important links for students.
IGNOU Helpline Numbers and Contact Details
IGNOU offers multiple helpline numbers and contact points to assist students with their queries. Below is a list of the official helpline numbers for various departments:
IGNOU Student Support Helpline
- Toll-Free Number: 1800-112-347
- Alternate Helpline: 011-29572513, 011-29572514
- Email: [email protected]
- Timings: Monday to Friday (9:30 AM – 6:00 PM)
IGNOU Regional Centre Helpline Numbers
Each IGNOU regional center has its own helpline for localized support. Below are some of the key regional centers along with their contact details:
Regional Centre | Helpline Number | |
---|---|---|
Delhi-1 | 011-29532741 | [email protected] |
Delhi-2 | 011-29532294 | [email protected] |
Mumbai | 022-22611935 | [email protected] |
Kolkata | 033-23349850 | [email protected] |
Chennai | 044-26618040 | [email protected] |
Bangalore | 080-26654747 | [email protected] |
Hyderabad | 040-23117550 | [email protected] |
Pune | 020-25671867 | [email protected] |
Bhopal | 0755-2494182 | [email protected] |
Lucknow | 0522-2362825 | [email protected] |
For a full list of regional center contact details, visit the official IGNOU website at www.ignou.ac.in.
IGNOU Contact for Admission Queries
If you need assistance with admission-related queries, you can contact the IGNOU Admission Cell:
- Helpline: 011-29532741 / 011-29572513
- Email: [email protected]
IGNOU Examination and Result Helpline
For issues related to term-end examinations, re-evaluation, grade cards, or results:
- Helpline: 011-29572209 / 011-29572407
- Email: [email protected]
- Re-evaluation Queries: [email protected]
IGNOU Assignment Submission and Study Material Queries
Many students face issues with assignment submission deadlines and study material dispatch. For such queries:
- Assignments Helpline: 011-29571319
- Study Material Dispatch: 011-29572008 / [email protected]
IGNOU Technical Support for Online Learning
With IGNOU’s increasing emphasis on online education, students can contact the technical team for issues with the IGNOU eGyankosh, IGNOU Samarth Portal, and IGNOU Online Learning Management System:
- IGNOU eGyankosh: [email protected]
- IGNOU Samarth Portal: [email protected]
- Online Learning Queries: [email protected]
How to Contact IGNOU Helpline?
Follow these steps to contact IGNOU support efficiently:
- Identify the Department: Before calling, determine which department your query falls under (admissions, exams, assignments, etc.).
- Keep Your Details Ready: Have your enrollment number, program details, and query details handy to receive quick assistance.
- Use Email for Non-Urgent Queries: If your issue is not urgent, email is a great way to receive detailed information.
- Try the Regional Centre First: If you are unable to reach the national helpline, contact your regional center first.
IGNOU Important Links and Information
To make it easy for students, we have compiled a table of important links for IGNOU-related queries:
Category | Details | Link |
IGNOU Official Website | Homepage | Click Here |
Admission Portal | Apply Online | Click Here |
Assignment Submission | Assignment Status | Click Here |
Exam Registration | Term-End Exam Form | Click Here |
IGNOU Results | Check Results Online | Click Here |
Re-Evaluation | Apply for Re-Evaluation | Click Here |
Study Material Dispatch | Track Study Materials | Click Here |
IGNOU Student Grievance | Register Complaints | Click Here |
FAQ about IGNOU Helpline Number 2025
What is the official IGNOU helpline number for student support in 2025?
The official IGNOU helpline number for general student support is 011-29572513, 011-29572514. However, different departments have specific helpline numbers.
How can I contact IGNOU for admission-related queries?
For admission-related queries, students can call 011-29571301, 011-29571528 or email [email protected].
Is there a toll-free number for IGNOU support?
Yes, IGNOU provides a toll-free helpline 1800-112-347 for student support and general inquiries.
How do I check the status of my admission or re-registration?
Students can check their admission and re-registration status online by visiting the official IGNOU website www.ignou.ac.in or calling the Student Registration Division at 011-29571301.
What is the helpline number for IGNOU regional centers?
Each regional center has its specific contact number. You can find the helpline for your regional center on IGNOU’s official website under the ‘Regional Centers’ section.
Where can I get assistance regarding my study materials and assignments?
For study materials and assignments, contact the Material Distribution Division at 011-29572008 or email [email protected].
How can I resolve technical issues related to the IGNOU website or student login?
For technical issues, students can email [email protected] or call the IT helpdesk at 011-29533870.
How do I get support for my exam-related queries?
For term-end examinations and hall tickets, contact 011-29572209 or email [email protected].
What should I do if I don’t receive my study materials?
If study materials are not received, students should raise a complaint by emailing [email protected] or calling 011-29572008.
Can I visit the IGNOU headquarters for help?
Yes, students can visit the IGNOU Maidan Garhi headquarters in New Delhi during working hours for any queries. However, it is advised to call before visiting.
How do I get IGNOU’s helpline number for specific programs?
IGNOU has different helpline numbers for each program. Students can check the IGNOU website or contact their regional center for specific program-related support.
How can I get in touch with IGNOU’s grievance redressal system?
Students facing issues can lodge complaints via IGNOU’s iGRAM (IGNOU Grievance Redressal and Management System) at igram.ignou.ac.in.
What are the working hours of the IGNOU helpline numbers?
The IGNOU helpline is generally available from Monday to Friday, 9:30 AM to 6:00 PM, excluding public holidays.
How can I get support for online learning and eGyankosh?
For eGyankosh and online learning support, email [email protected] or visit www.egyankosh.ac.in.
Where can I find the latest updates on IGNOU notifications?
For the latest updates, visit the official IGNOU website www.ignou.ac.in or follow IGNOU’s social media handles.
Conclusion
IGNOU provides multiple helpline numbers, email support, and regional center contacts to assist students with their academic queries. Whether you need help with admissions, examinations, results, assignments, or online learning platforms, the IGNOU helpline is there to support you.
To get quick resolution of issues, students should contact the correct department, have their enrollment details ready, and use the regional center support when necessary. For non-urgent queries, email communication is preferred.
We hope this detailed guide on IGNOU Helpline Number 2025 helps you resolve your queries efficiently. For more updates, visit the IGNOU official website.